Terms of service
Welcome to Aura Stitch Co. These Terms of Service govern your use of the website and your purchase of products offered through the store.
By accessing the website, placing an order, or otherwise using the services, you agree to these Terms of Service to the extent permitted by applicable law.
1. Business Information
Aura Stitch Co. is operated by:
RG PAINTING ENTERPRISE, LLC
111 Redonda Way
St. Augustine, FL 32092
United States
Contact: MARCUS BRAXTON PERVIS GILL
Email: [email protected]
2. Products and Intended Use
Aura Stitch Co. offers household and dining-related products, including:
- Placemats;
- Coasters;
- Utensil holders; and
- Related dining or tabletop accessories that may be introduced from time to time.
Product descriptions, dimensions, colors, patterns, materials, care information, and other specifications should be reviewed before purchase.
Because household products may differ according to material and construction, customers should follow any product-specific care or use instructions provided with the applicable item.
3. Product Appearance
Product photographs are intended to provide a useful representation of the merchandise. Actual appearance may vary slightly due to:
- Screen settings;
- Lighting conditions;
- Photography;
- Manufacturing variations;
- Material texture;
- Production batches; or
- Other ordinary visual differences.
Such variations do not automatically constitute a defect.
4. Dining and Household Use
Customers should use each item only for purposes reasonably consistent with its product description and supplied instructions.
Unless a product description expressly states otherwise, Aura Stitch Co. does not automatically represent that every placemat, coaster, or utensil holder is:
- Heatproof;
- Fireproof;
- Flame-resistant;
- Waterproof;
- Leakproof;
- Microwave-safe;
- Oven-safe;
- Dishwasher-safe;
- Freezer-safe;
- Suitable for direct contact with extremely hot cookware; or
- Suitable for any particular food-contact application.
Customers should not infer a specific safety or performance certification merely because a product is marketed for tabletop or dining-area use.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected merchandise.
An order confirmation does not necessarily mean that the order has been finally accepted if circumstances require further review.
We may decline, limit, or cancel an order where permitted by law, including where there is:
- A pricing or listing error;
- Insufficient inventory;
- Suspected fraudulent activity;
- An address or fulfillment problem;
- A technical error; or
- Another legitimate operational reason.
If an order is canceled after payment, an appropriate refund will be arranged for the canceled merchandise.
6. Pricing
Prices displayed on the website may change without advance notice, subject to applicable law.
The price applicable to an order is generally the price presented at the time the order is submitted, except where correction of an obvious error or another legally permissible adjustment is required.
Shipping charges are governed by the Shipping Policy below.
7. Payments
Orders must be paid using the payment methods made available during checkout.
Payment processing may be performed by third-party payment providers. Their own terms and privacy policies may also apply to the payment transaction.
8. Returns and Refunds
Returns and refunds are governed by the separate Return and Refund Policy.
Nothing in these Terms is intended to remove or restrict consumer rights that cannot lawfully be waived.
9. Prohibited Conduct
You agree not to use the website to:
- Violate applicable law;
- Commit fraud;
- Interfere with website operation;
- Introduce malicious code;
- Attempt unauthorized access;
- Abuse promotional systems;
- Misrepresent your identity;
- Scrape or systematically copy protected content without authorization; or
- Use the website for an unlawful or harmful purpose.
10. Intellectual Property
Unless otherwise indicated, website content, including original text, graphics, branding, photographs, page layouts, logos, and other materials, may be protected by intellectual-property laws.
You may view and use website content for personal, lawful shopping purposes.
You may not reproduce, distribute, modify, commercially exploit, or republish protected materials without appropriate authorization.
11. Customer Communications
When you contact Aura Stitch Co., you agree to provide information that is accurate and reasonably sufficient for us to respond.
Customer communications should not contain unlawful, threatening, abusive, malicious, or intentionally misleading material.
12. Third-Party Services
The website may depend on third-party services for functions such as payment processing, website hosting, analytics, shipping, security, communications, or other operational needs.
Third-party services may have their own terms and privacy practices.
13. Website Availability
We endeavor to maintain a useful and reliable online shopping experience, but we do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of:
- Maintenance;
- Updates;
- Technical problems;
- Hosting interruptions;
- Security measures;
- Telecommunications problems; or
- Circumstances beyond our reasonable control.
14. Accuracy of Information
We make reasonable efforts to present product and website information accurately.
If an inadvertent typographical, pricing, inventory, or technical error occurs, we reserve the right to correct the information and take appropriate action consistent with applicable law.
15. Consumer Protection
These Terms are intended to operate consistently with applicable consumer-protection laws.
Florida's consumer-protection framework prohibits unfair or deceptive acts or practices in trade or commerce.
Nothing in these Terms is intended to authorize deceptive conduct or to eliminate a legal right that cannot lawfully be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Aura Stitch Co. will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products where such limitation is legally permissible.
This provision does not exclude liability that cannot legally be excluded or limited.
17. Governing Law
To the extent permitted by applicable law, these Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles that would require application of another jurisdiction's law.
Any mandatory consumer rights or remedies under applicable law remain unaffected.
18. Changes to These Terms
We may update these Terms from time to time.
Updated terms will become effective when posted unless another effective date is specified.
19. Contact
Questions concerning these Terms may be sent to: